1. What information does Backyard Lifestyles collect from our online customers?
For those individuals who visit our site we collect and store IP ("Internet Protocol") addresses during the visit. No individualized information is collected, and the IP address is not traced to a particular individual. Similarly, we collect information, using that IP address, about the navigational or browsing activities of our visitors. Again, that information is not tied to any name or other personally identifying information but is used solely to provide generalized demographic data, such as what geographic areas our visitors are from and visitor browsing patterns.
2. Does Backyard Lifestyles use "cookies"?
3. How does Backyard Lifestyles use the individualized information that we collect?
We and the third parties who provide services related to Backyard Lifestyles will use the information referenced above to fulfill your order and provide services related to backyardlifestyles.ca or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, website evaluation, data analysis and, where applicable, data cleansing. The third parties who provide any of these services are authorized to use this information only in connection with the services they are engaged to perform.
In addition to using the information referenced above to fulfill your purchase order, we also retain some of that information in our customer database. We use that information to respond to your inquiries and to make subsequent purchases you wish to make easier and faster. We may also use that information, from time to time, to contact you concerning our products, services, sales or special promotions of Backyard Lifestyles or our corporate affiliates, including Backyard Lifestyles Ltd. We try to limit those contacts to ones that might be of interest to you. If you would prefer not to be contacted about our special offers, products or services, please notify us at phone number, email or online option provided below:
Call (905) 761-8930
or contact us via our online form
We currently send emails only to those backyardlifestyes.ca customers who are interested in receiving information about our products and services. If you have previously received such emails, but no longer want to, contact us by one of the methods referenced above or by unsubscribing to an email you receive from us.
4. How is the information Backyard Lifestyles collects stored, and what security procedures do we have in place to protect the confidentiality of that information?
Last updated 4/17/2013